Digital products
All our short notes are digital PDF files delivered instantly by email. Because the file can be downloaded as soon as payment is complete, we do not offer refunds or exchanges once the download link has been sent.
When we will help
- You did not receive your download email within 24 hours (after checking Spam).
- The file is damaged or will not open.
- You were charged more than once for the same order.
- You bought the wrong class or medium by mistake and have not downloaded the file — we can swap it for the correct one.
In these cases, contact us within 7 days of purchase with your order number and we will resend, replace or refund the duplicate charge.